@Baffled3
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.
I received a call to my mobie number, supposedly from Sky, on Thursday 25 June.
The caller had anAsian accent and told me I was a loyal Diamond-rated customer and as a result would have my monthly direct debit reduced immediately and would also be sent a loyalty gift - an Apple iPad. The caller knew the amount I pay on my monthly direct debit and the details of the Sky package I have. However, they then asked me for my bank account sort code and bank account number at which point I decided not to co-operate as I thought this call could be a scam. At the same time as the call was happening, I also received confirmatory e-mails from what looked like Sky.com confirming the reduction in my direct debit payments and separately confirming I would receive a free Apple iPad as a loyalty gift. I checked the number I was called from and it turned out to be a VOIP number which made me suspicious although my partner said VOIP can be used by people working at home for their employer. Was this a scam?Anyone else had the same type of call?
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