Drip marketing: 11 common types (with examples)

Дата публикации: 17-08-2026 04:00:00

Have you ever signed up for an organization's newsletter and immediately felt out of the loop—like you missed a hundred emails leading up to the most recent one? That's because new newsletter subscribers only see the emails that come after they've signed up. Everything before that is lost to the void. Drip marketing is the solution. It involves sending emails in a particular order based on a schedule or user behavior so that every message feels intentional. In this guide, I'll break down what dr

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Have you ever signed up for an organization's newsletter and immediately felt out of the loop—like you missed a hundred emails leading up to the most recent one? That's because new newsletter subscribers only see the emails that come after they've signed up. Everything before that is lost to the void.

Drip marketing is the solution. It involves sending emails in a particular order based on a schedule or user behavior so that every message feels intentional.

In this guide, I'll break down what drip campaigns are, when they're effective, and how you can use them to cultivate a customer from a disengaged user.

Table of contents:

• What is drip marketing?

• How does drip marketing work?

• Why run drip campaigns?

• 11 types of drip marketing (with examples)

• How to set up a drip campaign

• Tips for automating your drip campaigns

• Drip marketing FAQ

What is drip marketing?

Drip marketing is a strategy that involves automatically sending out marketing emails on a schedule or based on user actions. It's known by many other names, including:

• Drip campaigns

• Automated email campaigns

• Lifecycle emails

• Autoresponders

• Marketing automation

How does drip marketing work?

Drip campaigns are highly customizable. You can choose the exact cadence they're sent with: maybe one email will go out as soon as someone signs up, another will go out three days later, with one more going out the next weekend. And it can change depending on the actions the email recipient takes when the message lands in their inbox.

The content of the emails can also vary based on actions the person has performed. Some examples of actions that might trigger a drip campaign are:

• Signing up for a service

• Making a purchase

• Abandoning a shopping cart

• Registering for a virtual event

Since they come from a queue of already-written emails, there's no need to manually write and send each one. They can even be personalized with your contact's name, company info, and more.

Common drip campaigns run when:

• Date-based automations occur. These campaigns home in on specific dates that hold meaning to the recipient, like birthdays, anniversaries, or notable events and holidays.

• Renewals or reorders are due. Designed to retain customers and ensure continuity, drip campaigns remind users when it's time to renew a subscription or reorder a frequently purchased product.

• User behaviors trigger actions. Whether it's nudging a user who has an abandoned cart, catering to someone who consistently browses a particular product category, or trying to reignite the interest of a subscriber who's been distant.

Why run drip campaigns?

The main reason to run drip campaigns is so you can pinpoint specific user groups with drip emails, segmenting your email list based on everything from demographics and date of sign-up to purchase history and which emails a user has engaged with in the past. That way, you reach the right people when they're ready to buy.

Like with any good thing, you don't want to overdo it. Too many emails will only annoy your customers. But a thoughtful set of drip emails can be the perfect way to remind people to buy your product, teach them how to use it once they've purchased it, and get new subscribers up to speed on your email newsletter.

11 types of drip marketing (with examples)

Drip marketing helps you get relevant information to targeted readers and convert them into customers. Here are 11 types of drip campaigns for you to try:

• Nurturing leads

• Welcoming

• Onboarding

• Abandoned shopping carts

• Recommendations

• Renewals

• Confirmations

• Engagement

• Courses

• Product education

• Event follow-ups

Nurturing leads

Where there are leads, there's hope. They just might need a bit of hand-holding until they're ready to purchase your product. Lead nurturing can take many forms, like educating users on your service, helping them use certain features, or offering them free trials. For example, people who sign up for Deezer get a free trial offer to encourage them to join the paid plan.

Of course, you can't personally hand-hold every user through discovering and purchasing your product, but drip emails can do that work for you.

You can use welcoming, onboarding, engagement, or abandoned shopping cart drips—along with other drip email campaign ideas, which we'll look at below—to nurture your leads and get them ready to turn into paid customers.

Welcoming

You've done a great job at marketing and have attracted a ton of new people to sign up for a trial or request info about your product. But how are these new users going to learn about your product and why it's so outstanding?

Pass the baton to welcome emails—they act as an immediate intro to some of your company's top content, and as a primer on using your product.

If someone subscribes to your newsletter, you could use a welcome drip to automatically send that user some of your most-shared blog posts. Or, if you get a new trial sign-up, try a drip featuring case studies on how other customers are using your product.

At the very least, welcome emails are a nice way to say, "Hey there, nice to meet you!"

Onboarding

In conjunction with welcome scenarios or scheduled newsletters, which introduce the customer to your brand and your values, onboarding emails offer the customer targeted "sells," or efforts to get them to use your product. These "sells" could be downloading your company's mobile app, signing up for a webinar, or trying out a new feature.

For example, the Affinity email above reminds people who recently signed up for an account to download the app.

Abandoned shopping carts

You crafted enticing newsletters, offered flash sales, and finally coaxed your user into clicking that gilded "add to cart" button. Then: your hard-earned sale vanishes.

Unfortunately, ditching a fully loaded shopping cart is pretty common, but with an automated drip campaign, you can re-engage those wavering customers and lead them back to the "buy" button. Whenever users leave an unpurchased product in their cart, use a drip to follow up and confirm that it's still available.

You don't even need to be selling physical products for this to work. With an app, for example, use a specific sales page—perhaps one that breaks down the benefits of your pro-level plan compared to the basic one—as a trigger, and send some follow-up info to anyone who visits that page but doesn't convert.

Perhaps wait a bit after the potential customer visits the page, then send a drip at a time when they're likely to see the email and act on it—maybe at lunchtime, or in the early evening.

Recommendations

"You might also like" isn't just for Netflix binging—recommendation engines are a cornerstone of nearly every giant online retailer (ahem, Amazon). The more a company knows about you and your buying habits, the better they can predict what you will and won't like. With that info, they can send you targeted drip emails that contain products or coupons specific to your purchasing tendencies.

For example, if you buy a Keurig coffee brewer online, that retailer might send you a coupon for 20-count K-Cup packs or other Keurig accessories, because they already know you own the brewer. They could even recommend your favorite K-Cup flavor just about when they think you'll run out of it, making a sale almost guaranteed.

You don't need to be a billion-dollar business to put that knowledge into action, though. Try targeting user segments with drips based on which aspects of your service they use most, or what kinds of content they're most interested in.

Renewals

Whether your user extended their subscription or it's about to run out, you can leverage drip campaigns to engage customers during the renewal process.

For automatic renewals, try using an autoresponder that sends users an alert that their account is about to be charged. You can load these notification emails with contact information for your customer care team, or links to pages where users can update their billing or shipping information.

If your subscriptions don't auto-renew, craft your drip campaign with a clear call to action, prompting users to re-up with your service. And for the users that do renew, send them a drip thanking them for staying with your service, and perhaps prompt them to share your product with their friends.

Confirmations

You can also use a drip campaign to confirm your user's purchase renewal—just set up a "thank you" autoresponder that goes out right after they hit the "purchase" button. In that confirmation drip, you could include some links to your product's newest features to re-engage them with your brand.

It should be a no-brainer to send your users an email receipt after they make a purchase (that's just a transactional email), but you can also leverage that communication with related products and upsells. And with confirmations for things like plane tickets and hotel rooms, send a quick email a day before the event to put any important confirmation codes at the top of the user's inbox.

Then, perhaps, that same drip can send another email a few days later, asking them to review your product or service and offer a coupon for future purchases.

Engagement

The more often someone engages with your site, the more likely they are to convert into a paying customer. Engagement emails are a type of drip campaign that invite the recipient to return to your site and look around, triggered either by some on-site activity or a general lack of activity.

If you haven't been opening Book Outlet's emails, they send you a heads-up that you're missing out on their book selection. This email taps into FOMO to keep bookworms on the subscriber list.

If you're still seeing less-than-ideal engagement with your email marketing efforts, you might need to tweak your strategy and experiment. Consider offering incentives, modifying your send schedule, and re-wording the copy.

Courses

People like to know what they're getting with emails. So if you can offer a planned set of drips—say a six-week course on how to double your blog traffic—subscribers won't just flow in, they'll interact with the content at an incredible rate. Send stuff at random, and they may just ignore it.

Setting up a drip campaign that acts more like a multi-part crash course is simple, especially if you're repackaging old content, and it provides a steady flow of traffic from a super-engaged audience.

Plus, once the last email goes out and the user knows your product from front to back, you're one step closer to closing the deal on a premium-level subscription.

Product education

You might know your product's nuances inside and out, but most of the people receiving your emails don't. So if you get a ton of questions about using your products, a drip campaign is a great way to address them.

Try highlighting one product and explaining how to use it. Or you can compare two of your products, like in the above drip campaign example focusing on CabinZero's Classic Plus and Classic Pro packs. That can help folks who were on the fence decide which one is right for them.

Event follow-ups

Post-event drip sequences typically take one of two routes: follow up with people who attended your event or follow up with everyone who could be interested in similar experiences. The above Brandon Flowers email takes the latter route, keeping everyone on the email list in the loop. (Last I checked, I did not go to Newport Folk Festival.)

Whichever strategy you try, make sure you're clear on what the next step is, whether that's signing up for your next event, buying some merch, or just collecting feedback from participants to improve your next big thing.

How to set up a drip campaign

Most of the work for a successful automated drip campaign is done by your drip email marketing app. But you'll need to be the app's boss, so here are six steps that you could use as the basis for building out your drip emails, including examples of how to target your audience, write your emails, and tweak for best results.

1. Identify your target audience

Drip email campaigns are all about breaking your subscriber list into subsections and targeting information to niche groups of customers. So the most important step is determining which groups you'll target and which triggers you're going to use for your drip campaign strategy.

Drips are usually based on one of two audience factors:

• An action taken on your website/app or from an email

• An added piece of user demographic information

You might try targeting audience segments based on user characteristics such as:

• How often they visit your site

• How likely they are to click on certain content subjects in a newsletter

• How long ago they signed up

• How often they visit your premium services page

• How long they've been paying customers

Zapier can automate a lot of this for you. For example, automatically add segment tags to people who reply to certain emails or sign up for a specific course.

2. Choose your triggers

In the context of drip campaigns, triggers are specific actions or information that determine when and why a user receives a particular email. You need to be sure the triggers you pick resonate with your audience. Let's dive into the two primary types of triggers you might consider.

Action-based triggers

These are initiated by a specific action a user takes, either on your website, within your app, or from a previous email. Some common examples include:

• Newsletter subscription: When a user signs up for your company newsletter, you can immediately engage them with a welcome drip campaign. This sets the tone and encourages them to look forward to more content from you.

• Trial downloads: If a user downloads a trial version of your software or app, consider sending them a series of instructional emails over the trial period, giving them some tips and tricks that'll help them get the most out of their trial experience.

• Promotional engagement: Let's say a user clicks on a promotional link in your welcome email. This shows interest. In response, you can initiate a drip campaign, sending them monthly emails featuring similar promotions or related products.

Demographic-based triggers

Demographics provide a gold mine of information about your users, allowing for more personalized and targeted campaigns. Here are some examples where demographics might come into play:

• Marital status: Knowing a user is married can offer unique promotional opportunities. For instance, during the holiday season, you can send them a series of emails suggesting "recommended gifts for your spouse."

• Location data: Geo-specific promotions or events can be incredibly compelling. A user from Boston could be added to a "Boston area events and promotions" drip campaign, making them more likely to engage, given the local relevance.

3. Craft your message

Now that you know who you're targeting, you need to generate a message that's helpful and grabs their attention. What do you want the customer to do or learn?

Based on your answer, write copy that's clear, actionable, and on brand. Drip emails have similar best practices to other marketing emails.

You can even harness the power of AI writing generators to brainstorm, draft, and refine your content. These tools can guide you in creating copy that's clear, actionable, and fits your brand seamlessly. 

4. Plan out your campaign

Next, you need to figure out the logistics of your drip campaign—what the workflow looks like from first contact to sale to support. This is also when you set the goals of your campaign, make sure that the copy in each email flows together with the others, and decide how you're going to measure your results.

To do this, think about these questions:

• How many emails am I going to send, when, and in what order? Whether you're onboarding a new customer or keeping a user engaged, the sequence of your sends plays a crucial role in the success of each campaign. Consider how much information your target user needs, when they might need it, and why.

• Do my triggers line up with my message? Nothing's worse than getting an emailed coupon for something you bought last week, or an over-the-top sales pitch seconds after signing up on a site. Make sure that your triggers are all laid out (based on the list segments in Step 1) and that each email in your campaign is directly related to a trigger. Users should always understand why they're getting an email.

• How am I going to measure success? Whether you're setting up a drip campaign for customer acquisition, engagement, or education, you need to set goals and choose the metrics to measure your success. Depending on your analytics capabilities, you could look at bounce rate, click-through rate, conversions, or time on site. Just make sure your measurements loop back to the "why" of your campaign.

5. Start your campaign

Once you've decided on a strategy, set it up in your email marketing software. If you don't already have one, take a look at Zapier's list of the best drip marketing apps. If you pick the right tool, it'll do all the heavy lifting for you.

If your drip marketing tool doesn't natively connect to the other apps your organization uses, Zapier bridges that gap. With 9,000+ integrations, you can connect your email marketing app to any other tool in your stack, so triggers can come from basically anywhere. Here are some examples of how you can automate subscriber segmentation.

6. Evaluate and adjust

Just because your drip campaign is automated doesn't mean you can let it run unsupervised. You spent a bunch of time researching user segments, and it's important to readjust those segments and your strategy based on the results.

If you aren't getting as many click-throughs as you want, try rewriting your calls to action. If you aren't meeting your conversion rate goals with your sale-closing email, try more educational communications before asking any user to pull the trigger. Evaluate, adjust, repeat.

Tips for automating your drip campaigns

Drip email apps take care of a lot of the automation for you, but sometimes you need your drip marketing app to talk to the other apps you use for your customer communication.

With Zapier, you can also automate every step of your drip marketing:

• Segmentation: Your app data includes a lot of potential triggers for segments. You can use Zapier to automatically segment your audience based on their interactions with your brand.

• List management: Drip campaigns need current and accurate contact information to reach the people they'll resonate with. With Zapier, you can update your email lists automatically when you get a new record in your store, course, or CRM.

• Campaign organization: As you run multiple drip campaigns, it can get tricky to handle all campaign changes and email sends manually. In this situation, Zapier lets you automatically add subscribers from one campaign to another, combine campaigns, or send emails.

• Data enrichment: If your contact information is missing certain fields, Zapier can fill empty record fields based on existing information. For example, you could set it up to automatically add a county name to a subscriber record based on a ZIP code.

AI by Zapier lets you add AI steps to any of these workflows, so you can add reasoning and content generation wherever you need it—but let the rest run deterministically. Plus, with Zapier MCP, you can manage your email automations and data straight from your AI assistant with full OAuth-managed app access. 

Try Zapier

Drip marketing FAQ What is the drip marketing theory?

The drip marketing theory is the idea that if you deliver small pieces of information to your subscribers over time, they'll be more likely to click on those links and perhaps even the buy button. It's called "drip" because it's a slow drip into inboxes rather than a deluge of information. 

How do I measure the success of my drip marketing campaigns?

Drip marketing can be tracked like most other email campaigns—via clicks, open rates, conversions, and bounces. Critically, however, you want to see how many emails in a drip campaign your subscriber opens. If they open all 15 of your weekly emails about organic dog food, chances are they're seriously shopping for new puppy chow. (Or they just like your copywriter's work.) 

Is drip marketing suitable for all businesses?

Generally speaking, drip marketing is perfect for B2B businesses, since they tend to have longer sales cycles and more touchpoints before each conversion. But it can also be really effective for B2C companies, as customers can impulse-buy based on an email's contents. Flash sale? Yes, please. (This is why I have so many of the same hoodie.) 

How often should I send drip marketing messages?

The short answer is: it depends. You might want to send more messages in the early stages of a sales cycle, but if you see a high unsubscribe rate, you'll want to dial that back. As a general rule, however, don't send more than twice a week unless you really have a good reason—and in all cases, listen to your subscribers. If open rates drop, reevaluate your strategy. 

How can I use AI email automation in my drip marketing?

The best email marketing tools harness the power of AI to do everything from pinpointing the optimal time to ping each subscriber, jazzing up emails with personalized content to boost engagement, auto-populating newsletters based on user behavior, providing up-to-the-second deliverability insights, and even discerning if an email reply is best handled by human touch or an automated response. Use the functionality of your drip marketing software to make the most of these AI-powered features.

Related reading:

• The best email drip campaign software

• The best marketing automation software

• Grow your business with marketing automation

• eCommerce email marketing: A beginner's guide

• The best email marketing automation tools

This article was originally published in February 2015 and has since been updated with contributions from Luke Strauss, Michael Kern, Abigail Sims, and Melissa King. The most recent update was in August 2026.

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