New Wordpress Website - 500 Internal Server Error

Дата публикации: 20-09-2026 00:02:14

Hello,
We just installed a new website. We are getting the exact same issue below. GoDaddy said, this theme is not compatiable with the PHP version. Can you all please check because we have the exact same error, we opened a ticket with you all before with this error and you all told us to do some of the same steps below and they did not work. If one person is having the issue, maybe its them but if multiple people are having the same issue, we can say its something within the theme. Can you please take a deeper dive. We will have to use another plugin until this is resolve. Thanks for the speedy reply.



Consistent cPanel 500 Internal Server Error when trying to access Menus within Pro Support


[Screen Shot 2026-08-21 at 11.18.39 AM]
Overview
I have a relatively new WordPress site that was built only several months ago using ThemeCo Pro. This is a small/simple site and has only six plugins installed . It is hosted on the same hosting account/environment where I have approximately six other WordPress sites, also running Pro without this problem.
The site itself is working normally on the Visitor’s side (live), and I can access the WordPress admin and Pro/Cornerstone.
Web site: https…

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