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Re: Viewing Card not Authorised

Дата публикации: 30-06-2026 16:44:39

@gary200866 as @Annie+UK posted ypur Sky+ is automatically scheduled for cancellation at some future ti,e- which is what has happened now. Unfortunately the process isn't reversed if the Sky Q installation doesn't go ahead.
 
Sly may tell you they can't send you a new Card and you'll have to upgrade. To the best of our knowledge that's not the case.

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This discussion topic has been answered Discussion topic: Viewing Card not Authorised

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This message was authored by: gary200866

Message posted on ‎30 Jun 2026 04:17 PM

Viewing Card not Authorised

Message on screen says Viewing Card not Authorised. It has worked for Years and all payments are up to date.

This message was authored by: Annie+UK Answer

Message posted on ‎30 Jun 2026 05:34 PM - last edited: ‎30 Jun 2026 05:35 PM

Re: Viewing Card not Authorised

Posted by a Superuser, not a Sky employee. Find out more

Your viewing card will have been automatically cancelled

If Sky sent you a new card then pair that to the Sky Plus box otherwise you need Sky to send you a replacement viewing card

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This message was authored by: Annie+UK Answer

Message posted on ‎30 Jun 2026 05:34 PM - last edited: ‎30 Jun 2026 05:35 PM

Re: Viewing Card not Authorised

Posted by a Superuser, not a Sky employee. Find out more

Your viewing card will have been automatically cancelled

If Sky sent you a new card then pair that to the Sky Plus box otherwise you need Sky to send you a replacement viewing card

This message was authored by: Mark39

Message posted on ‎30 Jun 2026 05:44 PM

Re: Viewing Card not Authorised

Posted by a Superuser, not a Sky employee. Find out more

@gary200866 as @Annie+UK posted ypur Sky+ is automatically scheduled for cancellation at some future ti,e- which is what has happened now. Unfortunately the process isn't reversed if the Sky Q installation doesn't go ahead.

Sly may tell you they can't send you a new Card and you'll have to upgrade. To the best of our knowledge that's not the case.

Answered - Go to Answer

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