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Re: Changing package and moving house
Дата публикации: 29-06-2026 20:59:36
Thanks all for your advice.I'll cancel and put new package in wife's name along with her phone number and email address.
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Discussion topic: Changing package and moving house
This message was authored by: Glenn70
Message posted on 29 Jun 2026 05:53 PM
Changing package and moving house
I'm about to move house. 26 yrs a Sky customer. Currently got Sky Q (not in contract and paying over the odds).
I want the following package :
Sky Broadband 300mb, Sky Stream & Sky Sports.
I see this package is available but appears to be only for new customers.
Can I have this package ?
if not, I'll cancel and my wife can take it out as new customer.
All Replies
This message was authored by: PandJ2020
Message posted on 29 Jun 2026 06:13 PM
Re: Changing package and moving house
Posted by a Superuser, not a Sky employee. Find out more
@Glenn70 wrote:Can I have this package ?
No, as you're not a new customer.
if not, I'll cancel and my wife can take it out as new customer.
As long as Sky don't realise... (They are wise to this)
I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn
Message posted on 29 Jun 2026 06:34 PM - last edited: 29 Jun 2026 06:37 PM
Re: Changing package and moving house
Posted by a Superuser, not a Sky employee. Find out more
@Glenn70 wrote:I'll cancel and my wife can take it out as new customer.
Hi @Glenn70 Sounds like a plan to me, just cancel completely while still at your old address (31 days notice). Then a new account at your new address, make sure that it is a different name, address, bank account and of course, a new home phone number (if you use it). Nothing that could tie you to your old account including a mobile number.
This message was authored by: DaveDrizen
Message posted on 29 Jun 2026 07:01 PM - last edited: 29 Jun 2026 07:03 PM
Re: Changing package and moving house
@Glenn70 wrote:I'm about to move house. 26 yrs a Sky customer. Currently got Sky Q (not in contract and paying over the odds).
I want the following package :Sky Broadband 300mb, Sky Stream & Sky Sports.
I see this package is available but appears to be only for new customers.
Can I have this package ?if not, I'll cancel and my wife can take it out as new customer.
If you are moving home and cancel your cancel your Sky subscription at your old property and not tell you are moving. You could probably take a new customer subscription at your new address in own name, as I don't think they will be able tie your old account now you are at a different address. But may be I might be wrong.
This message was authored by: DaveDrizen
Message posted on 29 Jun 2026 07:08 PM
Re: Changing package and moving house
@MightyQuinn wrote:
@Glenn70 wrote:I'll cancel and my wife can take it out as new customer.
Hi @Glenn70 Sounds like a plan to me, just cancel completely while still at your old address (31 days notice). Then a new account at your new address, make sure that it is a different name, address, bank account and of course, a new home phone number (if you use it). Nothing that could tie you to your old account including a mobile number.
You missed out very important different email addresses.
Topic Author
This message was authored by: Glenn70
Message posted on 29 Jun 2026 09:59 PM
Re: Changing package and moving house
Thanks all for your advice.
I'll cancel and put new package in wife's name along with her phone number and email address.
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