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СпутникиРНSpaceXРоскосмосNASAThe retail giant has described the actions in the video as "clearly unacceptable"
Growing and maintaining a perfectly manufactured lawn isn’t easy, so you can imagine the shock a homeowner in southern Indiana experienced when their security camera captured an Amazon delivery driver using the lawn when dropping off a package, rather than the driveway.
Footage of the incident has spread like wildfire on social media in recent days. In the short clip, the female driver of a blue Ford Focus is seen casually driving over the lawn to deliver the package. She then returns to her car, performs a three-point turn, and then leaves the property, seemingly unaware she’d just left tire marks on the lawn. Making the incident all the more bizarre is that the property has its own driveway, yet it wasn’t used.
Read: Amazon’s Rivian Vans Cut A/C For Delivery Drivers Over An Open Door Even In Peak Heat
While speaking with Storyful, the owner of the home, Elisha Magill, says she contacted Amazon after the incident, and the retail giant offered to repair the damage done to the yard. As for the driver, well, she’s now looking for a new job.
In a statement issued to USA Today, Amazon spokesperson Leigh Anne Gullet said, “We hold delivery partners to high standards, and the actions shown in this video are clearly unacceptable. We’ve connected with the customer to make things right, and the delivery partner is no longer delivering Amazon packages.”
Individuals who deliver with Amazon Flex are considered independent contractors, rather than Amazon employees. With this in mind, Amazon likely has no legal obligation to repair the lawn, but doing so could provide it with some valuable PR.
“We were completely shocked when we first saw the footage,” Magill said of the incident. “At first, we were frustrated and couldn’t believe what had happened, but after the initial surprise wore off, we found ourselves laughing about it because the situation was so unexpected and bizarre.”
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